Privacy Policy
This Privacy Policy explains how VendVivo collects, uses, stores, and processes personal data of customers and website visitors when they use our website, place orders, contact us, or otherwise use our services.
By using this website, submitting your personal data, or purchasing our products or services, you confirm that you have read and understood this Privacy Policy.
1. Data Controller
Data Controller: VendVivo
Company code: 305107482
VAT code: LT100012608719
Address: Tvenkinių g. 8A-24, Šakių k., LT-47413 Kauno r., Lithuania
Email: info@vendvivo.com
Phone: +37063684613
2. Personal Data We Collect
We may collect and process the following personal data:
- first name and last name;
- phone number;
- email address;
- delivery address;
- billing details;
- company name, company code, and VAT code, if purchasing on behalf of a business;
- order information;
- payment-related information to the extent necessary for order processing;
- communication data when you contact us by email or phone;
- technical data related to website usage, such as IP address, browser type, device information, and cookie data.
3. Purposes of Data Processing
We process your personal data for the following purposes:
- to accept and process orders;
- to deliver goods;
- to issue invoices;
- to provide customer support;
- to manage inquiries;
- to handle returns and warranty-related matters;
- to improve website functionality and user experience;
- to comply with legal obligations;
- to send direct marketing communications, where you have given your consent.
4. Legal Basis for Processing
Your personal data is processed on the following legal grounds:
- performance of a contract, when you place an order;
- compliance with legal obligations;
- our legitimate interest in ensuring website security, administering orders, and improving service quality;
- your consent, where data is used for marketing or other additional purposes.
5. Data Sharing
Your personal data may be shared only to the extent necessary for service provision with the following recipients:
- payment service providers;
- courier and shipping service providers;
- accounting or legal service providers;
- IT, website maintenance, or hosting service providers;
- public authorities, where required by law.
All data processors are required to ensure appropriate protection of your personal data and to process it only for lawful purposes.
6. Data Retention
We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, or as required by applicable law.
For example:
- order and invoice data is retained for the period required by accounting and tax laws;
- communication data is retained for a reasonable period necessary to manage inquiries and disputes;
- marketing-related data is retained until you withdraw your consent.
7. Cookies
Our website may use cookies to ensure proper website functionality, improve user experience, and collect statistical information about website usage.
Cookies may be used for:
- essential website functionality;
- improving browsing experience;
- analytics and statistics;
- marketing purposes, where applicable and where consent has been given.
You can manage cookie settings through your browser preferences.
8. Your Rights
You have the right to:
- be informed about the processing of your personal data;
- access your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data where permitted by law;
- request restriction of processing;
- object to processing in certain cases;
- withdraw your consent at any time, where processing is based on consent;
- lodge a complaint with the relevant data protection authority.
If you wish to exercise any of your rights, please contact us at: info@vendvivo.com
9. Data Security
We implement reasonable technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration, or destruction.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. We recommend reviewing their privacy policies separately.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. The updated version will be published on this website and will take effect from the date of publication.
12. Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
VendVivo
Address: Tvenkinių g. 8A-24, Šakių k., LT-47413 Kauno r., Lithuania
Email: info@vendvivo.com
Phone: +37063684613
Suggested text: Our website address is: http://vendvivo.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.